Morocco Offshoring Services Industry Market Report (BPO, IT)

The offshoring services industry in Morocco, encompassing business process outsourcing (BPO) and information technology (IT) services, is a rapidly growing sector, facilitating economic growth, job creation, and technological advancement. As of 2023, the offshoring services sector is valued at approximately USD 4 billion, with call centers, IT services, and shared service centers being the primary components (source: Moroccan Investment Development Agency - MIDA).

The sector has seen an annual growth rate of 10% over the past five years, driven by foreign investments, government support, and the expansion of digital infrastructure. Morocco's GDP stood at USD 124 billion in 2022, with the offshoring services sector accounting for about 3% of the total (source: World Bank). The future growth potential of the sector is substantial, with projections indicating that the market could reach USD 8 billion by 2030, supported by ongoing investments and increased service capabilities.

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